We offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered (excluding sale items or Free offer items ), we will exchange them or give you a refund (less postage & packaging), provided that you return them to us in their original condition and packaging with the original delivery note ................................ intact. You have 10 days to return the goods. If you have ordered the wrong item you may return it with your delivery note explaining your requirements.
On refunds postage becomes chargeable.
Refunds are normally made within 10 days of receipt of goods but no later than 30 days. Postage and delivery charges are not refundable and you are responsible for the cost of returning goods except if it is our fault (faulty or wrong goods sent). It would be helpful if you could send us an email when returning goods giving reasons for the return and if faulty the nature of the fault.
Colours. The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.